La Vie Point One Care Program

An ongoing healthcare program offering convenient, high-quality, individualized care — and peace of mind

We Are All About You

Experience seamless, personalized care with the La Vie Point One Care Concierge Program (not covered by the Ontario Health Insurance Plan, or OHIP). This ongoing care program features priority access to your doctor, extended visits that address all of your health concerns, and a proactive approach to managing your health — all in a private, comfortable setting. 


Point One Care reflects our commitment to delivering the best private healthcare in Ottawa. It's time to make healthcare less stressful, more comprehensive, and more about you. Contact us today to learn more about our concierge medicine service.

Program Benefits

Membership in Point One Care includes: 

  • A dedicated personal health advocate: We assign you a nurse who is your primary point of contact at La Vie. This individual responds promptly to your questions and requests, manages your referrals, and serves as an advocate so that you receive appropriate medical treatment for your health issues. 
  • Excellent access: An on-call physician is available every day from 8 a.m. to 8 p.m. for health advice and guidance. In addition, you can make guaranteed appointments within 24 hours with doctors at our private clinic in Ottawa and two other Ontario locations. 
  • A complete healthcare solution: Your Point One Care team not only ensures you obtain high-quality medical care when you need it but also arranges for all medical testing as well as referrals within our network of trusted specialists. 

What to Expect

Your Point One Care membership begins with a La Vie Comprehensive Wellness Assessment. This five-and-a-half-hour, full-body checkup includes a wide range of tests and evaluations, culminating in a personalized Health Action Plan to guide you and your doctors in managing all aspects of your health. Learn more

The Point One Care concierge service also features: 

  • Annual Preventive Assessments: After year one, you undergo our Annual Preventive Assessment. At this 90-minute, annual health checkup, we screen for, monitor, and address all health concerns and potential risks. Following the assessment, you receive an updated Health Action Plan.

          Your Point One Care membership includes: 

  • Extensive blood work analysis
  • Medical history and risk stratification
  • Thorough annual physical/preventive health evaluation (45 minutes) 
  • Abdomen and pelvic ultrasound
  • Referrals to other healthcare providers if needed 
  • Personalized and dedicated healthcare: With the Point One Care Concierge Program, you are never a number. Recognizing that every patient has a unique set of medical needs, we provide highly individualized care and support through this ongoing care program. That starts with your personal health advocate and carries over to your entire Point One Care team. 
  • Virtual consultations: Our service extends beyond the walls of our private clinics in Ottawa and two other Ontario locations, as you also have the option for virtual consultations using our online virtual platform. You can count on smooth communication with La Vie healthcare providers via phone or video. 
  • Seamless care coordination: Point One Care's team of medical professionals works together to take managing your healthcare off your plate. By handling referrals, facilitating specialist appointments, and overseeing treatment plans, we ensure a more integrated and efficient healthcare experience. 
  • Enhanced preventive care: Point One Care doesn't simply treat ailments you already have. We also emphasize preventive care, promoting proactive measures to optimize your health and striving for early detection of potential health risks to lessen your likelihood of falling ill in the first place. 
  • Long-term care relationships: When it comes to your health, continuity of care really matters. That's why Point One Care fosters lasting relationships between you and your healthcare providers. By gaining a deeper understanding of your medical history and evolving health needs, our team can deliver more effective care tailored to you. 
  • A Premium Concierge Medicine Experience

    As you can see, the Point One Care Concierge Program offers a level of service and attention far surpassing that available in standard healthcare settings. Please note that the premium paid is for non-covered OHIP services. 


    If you have questions about this program or would like to become a member, please contact us.

    Patient Story: Meet Daniel

    For years, Daniel, a 52-year-old entrepreneur and father, had endured frustration with his healthcare. Scheduling appointments with his family doctor took weeks. His concerns were glossed over during rushed 10-minute visits. The process of getting referrals or test results was often an uphill battle. He decided it was finally time to explore an ongoing healthcare program

    The La Vie Point One Care Concierge Program has proved to be the perfect solution. 

    With this concierge service, Daniel can connect with a nurse via phone or email whenever he needs immediate guidance. And he no longer waits weeks for care. He can schedule an in-person appointment with a family physician in 24 hours, and the visits to our private medical clinics in Ottawa and elsewhere in Ontario are comprehensive and unhurried. 

    Daniel's care team, including his dedicated nurse advocate, clearly prioritizes his convenience. Whenever he needs specialist referrals or imaging, they handle everything. No lost records. No confusing processes.

    Today, Daniel describes his healthcare experience as "empowering." Thanks to concierge medicine with La Vie, he receives personalized, high-quality care from a compassionate team focused on optimizing his health and well-being. Our Point One Care Concierge Program can do the same for you. 

    Setting the Standard for Executive Health in Ottawa

    Take control of your health today with Point One Care, an ongoing care program that will make your healthcare experience a pleasure. 

    Patient Advisor Form

    Please fill out this form, and a La Vie representative will follow up with you. We hope to serve as your healthcare partner for many years to come.
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    Fee Schedule for Uninsured Services

    For a list of uninsured services that are fully covered by the membership fee, see our Uninsured Services Fee Schedule.